Return Policy
Return your filters within 30 days after the shipping date.
To Return an Item:
- Email us at [email protected] with your reason and product model (found on the product page).
- We will confirm your return via email.
- Once received in our warehouse, we will process the refund based on our return policies.
- A credit will be issued to your account within 14 days after we receive the return package.
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Important Notes
- Returned items must be in the same condition as received, unused.
- Items should be returned with the original packaging.
Damaged/Missing Items
- Inspect products immediately upon receipt. Report damages or missing items via email.
- We can only reship within 30 days of the original order. Please save all packaging materials for inspection.
Canceled Orders Policy
- Orders may be canceled before shipment. Contact us immediately.
- If already shipped, the order cannot be canceled. You may return it at your cost.
Refused Shipments
- If you refuse delivery, you will be credited the total product price.
Undeliverable Address
- For undeliverable addresses, returned packages are eligible for a credit of the total product price.
- We will notify you to update your shipping address or method.