Return Policy

Return your filters within 30 days after the shipping date.

To Return an Item:

  1. Email us at [email protected] with your reason and product model (found on the product page).
  2. We will confirm your return via email.
  3. Once received in our warehouse, we will process the refund based on our return policies.
  4. A credit will be issued to your account within 14 days after we receive the return package.

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Important Notes

  • Returned items must be in the same condition as received, unused.
  • Items should be returned with the original packaging.

Damaged/Missing Items

  • Inspect products immediately upon receipt. Report damages or missing items via email.
  • We can only reship within 30 days of the original order. Please save all packaging materials for inspection.

Canceled Orders Policy

  • Orders may be canceled before shipment. Contact us immediately.
  • If already shipped, the order cannot be canceled. You may return it at your cost.

Refused Shipments

  • If you refuse delivery, you will be credited the total product price.

Undeliverable Address

  • For undeliverable addresses, returned packages are eligible for a credit of the total product price.
  • We will notify you to update your shipping address or method.
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